Bonzah

Reviews, experiences and complaints

Order 4.7
Service 4.7
Price 4
Delivery 4

Total

4.3
33.3% would buy here again

Bonzah

For many people, renting a car can be a very convenient way to travel, especially in Europe, Australia, and the United States. Although the leasing companies in the United States seem to be very different in recent years, insurance for, for example, loss, damage, or theft of a lease car is not always part of the initial lease price. In places where there is a car rental company in other parts of the world, you should use the deductible charged as a cost for damage or loss to ensure the full cost of the car rental. Bonzah quickly occupied the market to guarantee car rentals and reduce renters' hassle of charging extra fees. But do they have a good track record? Reading honest customer reviews about Bonzah can provide insightful answers to your car rental questions. Share your comment on our website.

About Bonzah

Bonzah is a company inspired by the founder's journey, which sometimes includes car rentals and generates the highest revenues, which gave rise to the idea of selling rental car insurance in 2010. Bonza is a big data analysis startup. It is an insurance broker specializing in car rental insurance. After establishing one of the leading car rental comparison websites in Australia, founder Steve S. moved to the United States and founded Bonzah to lower the current high policy prices of car rental companies. The additional insurance from the rental company can amount to up to 45% of the total rental price, making Bonzah an attractive alternative. Bonzah is committed to stress-free travel and certifies that it registers through the sale of insurance policies in 50 US states.

Product and services offered by Bonzah

Bonzah offers auto insurance sales in 50 states in the United States. Bonzah offers the following major auto insurance, with a maximum reimbursement. Damage caused by collision, theft, vandalism, you will receive the maximum payout shown in the payout table, Damaged by storm, fire, hail, flood, Damage caused by reasons beyond your control, and Optional roadside assistance in the US. Car rental damage insurance (CDW) cover starts when you pick up the rental car and ends when you return the rental car, provided you have taken out the insurance before the lease date. Coverage does not exceed 31 days. The liability policy covers the damage you cause to the property of others or the damage you cause to the personal injury of others. Likewise, all drivers listed in the car rental contract are insured, causing damage or injury to others, but not exceeding the prescribed coverage. On the Bonzah website, protecting your personal information is very important. They work hard to protect your information.

Compliments, complaints, and tips for Bonzah

Have you taken out car rental insurance of this brand in the past? When you are sure, it is exciting to know that you are ideally suited to share your buying experience here. Do you have the best investment experience and value for money? Your feedback is very valuable. It is also helpful for future customers.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

R
Randall 2 years ago
9
I'm grateful because this provided me with another alternative for car rental insurance. It felt like the car rental company had a monopoly. I had no idea I had choices. It was the way the c...
I
Irving 2 years ago
2
I am an independent rental car company and recommended Bonzah to my customers but I will never do that again. They have a terrible claims process, and the Bonzah rep could care less about t...
D
Daniel 2 years ago
2
Horrible, we are DRIV3 Rentals a Car Rental Company in Los Angeles California. One of our clients purchased a Bonzah policy to rent a vehicle from us. An accident occurred where there has be...

All reviews ( 3 )

Auto insurance

I'm grateful because this provided me with another alternative for car rental insurance. It felt like the car rental company had a monopoly. I had no idea I had choices. It was the way the car rental salesman tried to instill anxiety in me by imagining various possibilities of loss. I was also irritated by the expense of their insurance. If I didn't utilize HIS insurance, I'd be responsible for everything. When I refused their insurance today, I had to laugh. They pretended they had never heard of third-party insurance. Thank you for your assistance. Fortunately, I didn't have to put the policy to the test. I could go on about the rental company's sales pitch, which he continued mocking my intelligence with. I will use this service from now on. And it’s EXTREMELY pleasurable to purchase.

R
Randall 2 years ago
10
Order
10
Service
8
Price
8
Delivery
9
Total
Would buy here again?

Car Rental Insurance

I am an independent rental car company and recommended Bonzah to my customers but I will never do that again. They have a terrible claims process, and the Bonzah rep could care less about the issues I had working through the claims process. If you are a rental car company do not accept insurance through Bonzah, they will do everything they can not to pay out a claim, including ghosting you for weeks. If you are a consumer I would think twice about using them. If they don't pay out a claim then you will be on the hook for all the charges.

I
Irving 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Auto Insurance

Horrible, we are DRIV3 Rentals a Car Rental Company in Los Angeles California. One of our clients purchased a Bonzah policy to rent a vehicle from us. An accident occurred where there has been significant damage to our 2021 BMW M4, we proceeded to file a claim with Bonzah. Let me just say the way this company handles claims is from the stone age. They do not contact you anywhere except emails. Our company has been in a 100+ email chain with Paul and Art from Bonzah for at least a month. They have confused our claim with other claims and at times just simply not responded back at all. We supplied all the necessary information needed for the claim and everything seemed ok. Fast forward to last week out of no where Paul stops answering so we call him over and over until he answers at this point he not once told us this by the way that they pulled the police report and our driver isn't listed, this is false as I immediately went to the LAPD police station and found out the report Paul pulled was filed online from one of the other drivers and not an official report from the officer on the scene, the officer on the scene made a statement in which debunks that whole claim and in fact our driver was the driver. I have never in my 20 years in the auto industry been accused of anything like this furthermore Paul stating that oh we don't know if your driver knows the other driver and they could have planned this. Insane really, Paul stated that if we could get a statement from the officer he would expedite our claim and damages check, Paul, Art and Bonzah has since started to ignore us. They don't answer calls, emails, text messages anything for almost 2 weeks now. How ironic that once we debunk their claim of our client not being the driver they stop responding. Don't use this company, stay far away.

D
Daniel 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

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