Lensmart
Reviews, experiences and complaints
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Lensmart
In today's society, fashion trends have had a significant impact. Depending on the job and the occasion, we dress in a variety of ways. As we all know, fashion isn't just about the clothes we wear, but rather the combination of many accessories we wear. There are several fashion accessories, such as rings, watches, eyeglasses, and bracelets, that allow each person to express their particular fashion sense. These additional accessories help to enhance an individual's beauty and make their appearance more appealing to people and society as a whole. ” The importance of stylish accessories can't be overlooked like prescribed glasses can be today.
Lensmart is an option if you're looking to update your fashion wardrobe with a few specs. They claim to have a wide variety of lenses in a variety of shapes, sizes, and qualities. Visit the customer review section if you'd like to learn more about Lensmart.
About Lensmart
Lensmart focuses on presenting a variety of designs that they claim provide a unique sense of comfort and ease for the eyes and face. They claim to accomplish this by offering an expanded selection of glasses that entirely meets customers’ optical demands. Lensmart also claims to provide customers with a tailored shopping experience to help them locate the glasses that are right for them. They brag about their skilled staff of opticians which they say have extensive experience, and they also claim to provide a complete optician plan for each customer with a unique requirement.
Lensmart further brags that its design not only provides comfort but also makes customers feel nice and attractive in social situations. They assure their customers that the next time they wear their lens, they won't have to worry about taking it off, instead, they'll be able to flex about it.
Lensmart prides itself on its highly competent team of professionals with years of expertise in manufacturing lenses.
Channels through which Lensmart can be Contacted
The Lensmart customer service is open Mondays through Saturdays, and from 4:30 pm to 1:30 am (PST ). They are also readily available on social media platforms like Facebook, Instagram, and so on where customers can access them. For more information and updates, customers and potential customers can look up Lensmart reviews or contact them via their email at cs@lensmartonline.com or telephone at + (0086)18357814700.
Products and Services of Lensmart
Lensmart offers a wide variety of products for men and women alike. These lenses or glasses can be reading glasses, designer glasses, fishing glasses, hipster glasses, and so on. The products they say come in different colors, be they pink, white, or yellow.
Shipping and Return Policies of Lensmart
Lensmart declares that the delivery time frame for an order is separated into two parts. The time required for processing is 5-7 days. Delivery time is 5-16 days (Depending on the shipping express company the customer chooses). Customers can ask for a refund within 15 days of receiving the order.
Compliments, Complaints, and tips for Lensmart
What are your thoughts concerning Lensmart? Were their products satisfactory? We are also interested in your shopping experience with Lensmart, so make sure to leave an unbiased review with us. Your opinions and feedback would also prove useful to others.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 57 )
Progressiveslens
For the last 12 years, I have worked with 3 different suppliers: Clearly, Eyebuydirect and AClens. For progressive lenses with thin lenses 1.67 and quality transitions I paid an average of $260 CAD. I did business with Lensmart in June to save $100 (C$158 was the price for glasses) I received them 3 weeks later and when trying them for the first time, the frame was crooked and heavy, the lenses very thick and my vision was blurred. I contacted them to return them and get my money back. They denied me for 10 days with unnecessary questions and tests. After 10 email exchanges, I made a complaint to Master Card to cancel the purchase. The next day, Lensmart sent me the return address and I had to return the package at my expense (over $15) and he only refunded 70%. I wasted my time and $64 with this purchase. The quality of their progressive glasses is terrible. For your eye health, don’t buy from Lensmart.
Prescriptionglasses
The glasses are not what I was expecting. I ordered progressive lens, they are not. Delivery time was very long. Will not Buy again.
readingglasses
i received my glasses and could not see a thing out of them. they looked like magnifying glasses and i only wear readers.
i contacted customer service and they offered me 15% off my next pair. I will not be purchasing anything else from this company.
i’ve only had them 2 weeks and i’ve been trying to return them for a week.
this was a waste of time and money.
Glasses
I ordered and paid for a pair of glasses from this company. Cost me around $89 because of my prescription. I waited 3-4 months never received them. I contacted lensmart and they said there was nothing they can do. I had purchased from them several times prior to this order. I found a new company CLICLIME.COM with better glasses, faster shipping, and excellent customer service. They even replaced a pair of glasses that I broke for free, I received my replacement within 7 days too. This company does BAD BUSINESS 👎 SAVE YOUR $
Prescriptionglasses
I order the hye glasses. The description said they were supposed to be metal but they feel very cheap like plastic. They have sharp spots on the ear pieces that cut me when putting them on. I contacted customer service and showed them photo proof. They played dumb and acted like nothing was wrong with them so they wouldn’t have to refund me.
Prescription glasses
Horrible experience. Received prescription glasses that were supposed to be made to specifications sent but I could not see out of them, they were so blurry. They asked if they send new lenses, could I put them in the frames myself....how ridiculous . Still waiting for a refund but they have stopped communicating...DO NOT WASTE YOUR TIME OR MONEY.
Progressivelensesglases
I purchased a pair of progressive lenses glasses from Lensmart. It took over two weeks to receive which I had expected per their website. There is something wrong with the lenses. Everything is completely blurry further into the middle than any pair of progressives I've ever wore before. I've been exchanging emails with them all week asking to return the glasses and get a refund. There is clearly something wrong with them. They continue to email me back with obvious answer questions and pretending that their questions or suggestions will fix the problem. I cannot see out of these glasses. I just want my money back and they keep giving me the run around. I plan to tell anyone that will listen to not use this company. Their customer service is terrible and if there is a problem with your order you may as well count your money just gone.
Prescriptioneyeglases
Do not order glassed from this company. I ordered progressive glasses and uploaded my prescription from my optometrist. The prescription was so off that when I put them on it made me nausea. They say they want proof that they aren't correct. There website states they give a full refund up to 7 days. They keep asking for my prescription over and over and I keep sending. Do yourself a favor and don't buy through this awful company!
2prsofglassesandtheirmistake
Ok, am going to do more VERY negative Reviews on the internet. STOP asking me if my
prescription is correct! YES it IS correct but you got the distance and reading backwards!!!
These people will NOT make their mistake right!
Scammers and bad techs!
glasses
DO NOT use this company
DO NOT use this company. They took my money and sent me the wrong glasses THREE TIMES! And now, won't give me a refund. I've been dealing with them for three months and they've been awful! Don't do it! Not worth it!!!
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