Reviews, experiences and complaints
In today's society, fashion trends have had a significant impact. Depending on the job and the occasion, we dress in a variety of ways. As we all know, fashion isn't just about the clothes we wear, but rather the combination of many accessories we wear. There are several fashion accessories, such as rings, watches, eyeglasses, and bracelets, that allow each person to express their particular fashion sense. These additional accessories help to enhance an individual's beauty and make their appearance more appealing to people and society as a whole. ” The importance of stylish accessories can't be overlooked like prescribed glasses can be today.
Lensmart is an option if you're looking to update your fashion wardrobe with a few specs. They claim to have a wide variety of lenses in a variety of shapes, sizes, and qualities. Visit the customer review section if you'd like to learn more about Lensmart.
Lensmart focuses on presenting a variety of designs that they claim provide a unique sense of comfort and ease for the eyes and face. They claim to accomplish this by offering an expanded selection of glasses that entirely meets customers’ optical demands. Lensmart also claims to provide customers with a tailored shopping experience to help them locate the glasses that are right for them. They brag about their skilled staff of opticians which they say have extensive experience, and they also claim to provide a complete optician plan for each customer with a unique requirement.
Lensmart further brags that its design not only provides comfort but also makes customers feel nice and attractive in social situations. They assure their customers that the next time they wear their lens, they won't have to worry about taking it off, instead, they'll be able to flex about it.
Lensmart prides itself on its highly competent team of professionals with years of expertise in manufacturing lenses.
Channels through which Lensmart can be Contacted
The Lensmart customer service is open Mondays through Saturdays, and from 4:30 pm to 1:30 am (PST ). They are also readily available on social media platforms like Facebook, Instagram, and so on where customers can access them. For more information and updates, customers and potential customers can look up Lensmart reviews or contact them via their email at email@example.com or telephone at + (0086)18357814700.
Products and Services of Lensmart
Lensmart offers a wide variety of products for men and women alike. These lenses or glasses can be reading glasses, designer glasses, fishing glasses, hipster glasses, and so on. The products they say come in different colors, be they pink, white, or yellow.
Shipping and Return Policies of Lensmart
Lensmart declares that the delivery time frame for an order is separated into two parts. The time required for processing is 5-7 days. Delivery time is 5-16 days (Depending on the shipping express company the customer chooses). Customers can ask for a refund within 15 days of receiving the order.
Compliments, Complaints, and tips for Lensmart
What are your thoughts concerning Lensmart? Were their products satisfactory? We are also interested in your shopping experience with Lensmart, so make sure to leave an unbiased review with us. Your opinions and feedback would also prove useful to others.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 47 )
I ordered 4 pairs of glasses from lensmart and I'm in love! 100% worth every penny I spent! The quality, the styles, the prices.... you CAN'T go wrong! The packaging is super cute and obviously handled with care. You can really tell they take pride in their company. Each pair comes in an adorable little box with a magnetic case and they even give a cleaning cloth (which Walmart eye center didn't even give me when I got glasses from them). I see a lot of people complaining about shipping but I ordered a little before Christmas and got mine on the 5th of January. Patience is key, you won't regret purchasing from lensmart.
I will never order from this company again I should have stayed with Zenni delivery was horrible took almost a month and the reading glasses had a double lens in the right eye and the most worst part is I can’t even speak with someone the number on the receipt is a fake.
Sent the email in still haven’t heard from anyone. If I had known someone been in business as long as they say they have been without a working customer service number I diffidently would not have ordered. How can a company care about the customer if you can’t reach them beware
I doubt if these people are using our Prescriptions. I bought 2 pairs for me and my mom tjooo they are a disaster, frames are both blurry. We can't see at a distance.. My fear is that if I'm returning them I will have to pay for shipping and they will bring the wrong glasses again. I'm so disappointed..
I placed an order on 12/8/2022. It was shipped on 12/13/2022. Showed given to a local carrier. It's been sitting there ever since. I called USPS for a status. They said they are waiting on the pkg from the local carrier and once they get it, it can be delivered the next day. I emailed lensmart 4 times and kept getting the same response which is what I see when tracking it: just took my money and will not refund me. I'm contacting PayPal.
We confirm receipt of your Email.
Please confirm your Order No.: CC0938608216842337
This shipment is handled by: USPS
Tracking Code: 92612903017223000186104661
It shows: 2022-12-12 05:03 Arrived Shipping Partner Facility, USPS Awaiting Item -> Your item arrived at a shipping partner facility at 5:03 am on December 12, 2022 in GRAND PRAIRIE, TX 75050. This does not indicate receipt by the USPS or the actual mailing date.
Sorry, your post office has picked up the order and will be updated in progress.
I was notified 1 pair I ordered would not work with my prescription; selected a second pair and paid the difference. I received 1 pair and only the difference I paid, not the amount I paid for the pair. I cant get a hold of anyone that can actually help me. Also, this was 9/20....still trying to just get my refund. Stay away.
SCAM!!! DO NOT PURCHASE! I never received my glasses or an order confirmation number. Once I purchased the 2 pairs of glasses (total $162) they sent a fake tracking number. It's been over 2 weeks and even online in my account it says I never ordered anything from them, but my paypal was charged by them. SCAM
TERRIBLE COMPANY, DO NOT ORDER FROM THEM. I wish I could give them ZERO stars. I got my bifocals reasonably fast, left lens is fine, right lens is completely wrong. Lensmart goofed on the cylinder reading on my RX and then tried to blame ME for the error. Said I wrote it wrong on the order form! I didn't fill out an order form; I sent them the RX and THEY filled it out wrong. I was an optician for 22 years and didn't have a successful practice by messing up RXs! They offered to refund me the price for my frame: $6. It would be laughable if this outfit wasn't so crooked. They then said they would remake the bad lens if I paid again. Their answer is always "lenses are a custom product and cannot be sold twice". Yeah, that's why you want to make them correctly the FIRST time, because if you don't the company must absorb the cost, not the customer! False advertising, NO real refund policy, NO customer service, and the quality of the goods is terrible. Add to that the fact that they do all this work OUTSIDE OF THE US. DO NOT BUY FROM THIS SHADY OUTFIT.
Crappy return policy make this company very difficult to deal with. Great prices but no way to contact a human. Don't buy from these folks .Glasses were inferior and customer service non existent.
Don’t use this company , look at their reviews , I ordered a pair of glasses can’t see out of them , their phone number don’t work , and I cancelled a order on another pair of glasses I ordered from them that hadn’t even started to be made by them and they won’t refund me my money ..