Soolinen

Reviews, experiences and complaints

Order 3
Service 2.6
Price 3.1
Delivery 3.1

Total

2.9
2.9% would buy here again

Soolinen

Are you a lady? Are you looking for dresses? You want to get rid of the previous clothes in your closet? Dresses are often associated with fashion. If you are a model, you can get along with them. Read online customer reviews about Soolinen and get to know more about their products.

About Soolinen

The company was founded back in 2017. They sell clothes such as linen dresses for women. The company has designers from several countries such as the United States of America, Japan, China, France and Italy; they can be found on social media platforms such as Facebook, Pinterest and Instagram. The fabrics used by Soolinen are cotton fabrics and Natural linen. You can get this from the reviews. In case of any inquiry, they can be contacted through email at support@soolinen.com. Their contact name is KATE. You can give them a call through the phone by dialling +8618098902084. They are located in China. Soolinen working days are from Monday through Friday from 8 AM to 6 PM Beijing Time. They are open on Saturdays from 9 AM to 6 PM and Sundays, they are open from 10 AM to 4 PM.

Products and Services of Soolinen

Soolinen provides a variety of products and services, which are categorized in different sections. They are summer dresses, spring dresses, tops, bottoms, outwear, styles and accessories. The summer dresses offered by Soolinen consist of length or by fabrics. By length, they are Chic o neck extra large hem cotton linen clothes For Women Runway black dotted Art Dress Summer, Simple Black Crane Prints Cotton Plus Size Summer Dress, 2021 New Loose Green Print Short Sleeve Shirt Casual Pants Linen Set, Bohemian floral Long dress half sleeve Cinched Maxi summer Dresses, Handmade black linen dresses o neck sleeveless cotton robes summer Dresses, DIY o neck pockets linen cotton dress Tunic Tops yellow print Dresses and Organic khaki sleeveless cotton Tunics o neck summer Dresses. The spring dresses they comprise of Original grey suit loose irregular top harem pants Zen two-piece autumn, fine black Plaid autumn plus size clothing O neck baggy dresses travelling clothing vintage patchwork dresses, 2019 black Plaid autumn Loose-fitting v neck patchwork travelling clothing vintage Chinese Button dresses, Elegant Loose Plus Size Linen Dresses For Women and Loose lapel long sleeve fine outfit purple print Knee cardigan. They also issue services such as shipping & dropping as well as a refund policy. The shipping time offered by Soolinen is seven working days using regular shipping. The refund services are done within 30 days from the merchandise date.

Compliment, Complaint and Tips about Soolinen

Have you ever purchased any products and services from Soolinen? Were they of any help to you? Do you want to recommend other customers to use their products? You can compliment them for their products and services and raise a complaint about their products or services. Share your customer experience and feedback by giving your review. You can also share some tips with Soolinen on how they can improve their services and products.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

N
Nataliia Yanovska 2 months ago
2
Order for the amount of 165 USD It was paid in October 2023. The end of January the order has not yet arrived. soolinen.com deceives in correspondence about delivery. These are deceivers and...
l
lyn biner 1 year ago
2
They are totally unaccountable in every regard.....I consider their attitude and behaviour deplorable and feel as though I've been conned.....Their photos are beautiful....Their deliver...
D
Debra 1 year ago
2
Horrible business to deal with. They are refusing to answer my emails. I bought many items, most of them didn't arrive. A green blouse arrived as a blue pj top very badly made. Absolute ri...
C
Colleen Williams 10 months ago
2
SCAMMERS DONT BUY FROM THIS COMPANY. I WANT MY MONEY BACK.
I ordered a blouse 2 days ago. Online it. Said it was z$NZ 49.00. My account has been charged for $49 US COSTINg me over $8...
M
Marilyn Gordon 1 year ago
2
Clothing is not size for Westerners/ horrendous fit. Return sounds like a big pain in the A..! Please DO NOT waste your hard earned cash!!!

BIG FAT ZERO!!!!!!!!!!!!!!!!!!!!!!

All reviews ( 34 )

Things

Order for the amount of 165 USD It was paid in October 2023. The end of January the order has not yet arrived. soolinen.com deceives in correspondence about delivery. These are deceivers and thieves. Don't order from them

N
Nataliia Yanovska 2 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

soolinen

They are totally unaccountable in every regard.....I consider their attitude and behaviour deplorable and feel as though I've been conned.....Their photos are beautiful....Their delivered items are not.....They have not responded to many of my emails calling for accountability and action......One photo of a beautiful chinese type top I ordered, showed that the material was the same on the inside and outside....When it arrived, the lining was white cheap stuff that showed when the collar was opened, as it should be....I thought I ordered the wrong thing and ordered again from the photo that I ordered from and asked for them to contact me....They didn't...Received the replacement and it was the same...white inside, unlike the photo.....I have made two other orders, which never arrived....This was before Christmas and I was hoping to wear one of them, which is why I ordered.....No replies to my many emails.....So that's three things that they taken my money....and me not having any goods to show for it....HOW CAN THEY BE STOPPED....Lyn Biner

l
lyn biner 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

I purchased quite a few items Cheap quality 1 blouse didnt resemble the item at all They are refusing to respond to my emails

Horrible business to deal with. They are refusing to answer my emails. I bought many items, most of them didn't arrive. A green blouse arrived as a blue pj top very badly made. Absolute rip off.
I am about to contact pay pal and they can deal with them.
Disgusting!

D
Debra 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Blouse

SCAMMERS DONT BUY FROM THIS COMPANY. I WANT MY MONEY BACK.
I ordered a blouse 2 days ago. Online it. Said it was z$NZ 49.00. My account has been charged for $49 US COSTINg me over $85 New Zealand dollars
THIS COMPANY RIPS OFF YOUR MONEY. SCAMMERS DO MOT BUY FROM THEM.

C
Colleen Williams 10 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

White Jacket

Clothing is not size for Westerners/ horrendous fit. Return sounds like a big pain in the A..! Please DO NOT waste your hard earned cash!!!

BIG FAT ZERO!!!!!!!!!!!!!!!!!!!!!!


M
Marilyn Gordon 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

A skirt and a top

These guys are horrible for refunds. The items came but they were absolutely the wrong size - not even close to what I had ordered. Trying to send the clothes back and get a refund is a joke. Trying to communicate with them is a joke. They keep promising to refund the money but they don't. Horrible company to deal with.

M
Melanie 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Iorderedclothingfromthemonline

I ordered clothing for the first time online from them. They market the brand as an American brand and you pay in dollars only to pick up the brand is from China. I cancelled my order before the 24 hours period aloud to cancel order and are now nearly 4 months later still waiting for my refund!! I had to cancel my bank card, because our bank advise me to rather apply for new card. Not a trustworthy transaction. Soolinen still can’t do a EFT refund towards the same bank account only have different card reference. Been talking to Lily on going from soolinen and just don’t get anywhere!! Be warned not a liable company to deal with!! They will for-sure loose customers if they don not improve there service levels and do business with integrity.

S
Suzette Viljoen 5 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

IorderedanavyItalianwoolcoatmadeinChina

I have waited 31/2 months for this jacket. With a phony tracking number. I have made about 10 inquires to a help line of this company always being assured the jacket is on its way. Then when it supposedly gets to my town. The information stops. When I go to all carriers they tell me there is no such number. When I tried to reach out again to Soonlinen they do not get back to me. Do not do business with them .

B
Barbara Patterson 10 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

skirt

Their products are poorly made and I received a defective skirt. They refused to send a prepaid return label even though their website states that they will. And they after emailing back and forth, they best they would offer is a 10% refund. On a $60 item that I can't even wear. I have no confidence that they will even process the refund. I advise avoiding this business if you don't want to gamble with your money.

K
KS 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Dress

Ordered 15 days and no contact to say its despatched. Tried emailing support and message won't send. JThey must have blocked me. Will be contacting PayPal for refund

P
Pat Eynon 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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