Soolinen
Reviews, experiences and complaints
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Soolinen
Are you a lady? Are you looking for dresses? You want to get rid of the previous clothes in your closet? Dresses are often associated with fashion. If you are a model, you can get along with them. Read online customer reviews about Soolinen and get to know more about their products.
About Soolinen
The company was founded back in 2017. They sell clothes such as linen dresses for women. The company has designers from several countries such as the United States of America, Japan, China, France and Italy; they can be found on social media platforms such as Facebook, Pinterest and Instagram. The fabrics used by Soolinen are cotton fabrics and Natural linen. You can get this from the reviews. In case of any inquiry, they can be contacted through email at support@soolinen.com. Their contact name is KATE. You can give them a call through the phone by dialling +8618098902084. They are located in China. Soolinen working days are from Monday through Friday from 8 AM to 6 PM Beijing Time. They are open on Saturdays from 9 AM to 6 PM and Sundays, they are open from 10 AM to 4 PM.
Products and Services of Soolinen
Soolinen provides a variety of products and services, which are categorized in different sections. They are summer dresses, spring dresses, tops, bottoms, outwear, styles and accessories. The summer dresses offered by Soolinen consist of length or by fabrics. By length, they are Chic o neck extra large hem cotton linen clothes For Women Runway black dotted Art Dress Summer, Simple Black Crane Prints Cotton Plus Size Summer Dress, 2021 New Loose Green Print Short Sleeve Shirt Casual Pants Linen Set, Bohemian floral Long dress half sleeve Cinched Maxi summer Dresses, Handmade black linen dresses o neck sleeveless cotton robes summer Dresses, DIY o neck pockets linen cotton dress Tunic Tops yellow print Dresses and Organic khaki sleeveless cotton Tunics o neck summer Dresses. The spring dresses they comprise of Original grey suit loose irregular top harem pants Zen two-piece autumn, fine black Plaid autumn plus size clothing O neck baggy dresses travelling clothing vintage patchwork dresses, 2019 black Plaid autumn Loose-fitting v neck patchwork travelling clothing vintage Chinese Button dresses, Elegant Loose Plus Size Linen Dresses For Women and Loose lapel long sleeve fine outfit purple print Knee cardigan. They also issue services such as shipping & dropping as well as a refund policy. The shipping time offered by Soolinen is seven working days using regular shipping. The refund services are done within 30 days from the merchandise date.
Compliment, Complaint and Tips about Soolinen
Have you ever purchased any products and services from Soolinen? Were they of any help to you? Do you want to recommend other customers to use their products? You can compliment them for their products and services and raise a complaint about their products or services. Share your customer experience and feedback by giving your review. You can also share some tips with Soolinen on how they can improve their services and products.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 34 )
Cottonlinendress
Terrible company. Dress sent was not as described. First, they refused any return until I told them I was disputing the charge with American Express. Then they said I could return the item to China! The dress was mailed to me from an address in Illinois. When I told them I was returning the dress to Illinois, they again said that I needed to ship to China. I sent it to YunExpress in Franklin Park IL where they apparently have a distribution site. They are shameful
SooLinencom
Can’t believe how they cheat people. I just received my blouse from them. They sold it to me as pure silk. Well guess what. It is 100% polyester fiber, they say so on the item. I can throw it out because I’m allergic, and they won’t give me my money back as I can see in the reviews here. Just stay away.
clothes
Soo Linen quality is cheap. I returned garments posted to the address they gave me but was told by Australia post it does not exist. Soo linen did not refund me. They lie and cheat and do not offer the quality of garments they advertise. THeir website is a pure lie. Be careful. Do your research or you will be taken for a ride by the people at Soo Linen. They will respond and kill you with kindness. They will make promises and not follow through. Its a horrible experience.
Various
This site is deliberately dishonest.The price quoted on my order was $150.99 and nowhere was it explained or quoted in US dollars.Only after payment was made and my receipt show $150.99 US dollars.Despite 3 emails advising my wish to cancel and two emails from Soolinin, the last 2 emails ignoring my request I was advised the goods were being shipped.I have reported this to my credit card provider and referred the matter to the appropriate Australuan authorities.
Clothing
Don’t shop at Soolinen! Their policies are shady and dishonest. They state you can get a refund but they lie! I wanted a refund on a dress that I didn’t want, they shipped and said I should keep it. I told them I didn’t want the dress and the only options was to keep, or get only a 10% refund. Lying, cheating and dirty company! Don’t shop here!
Sweater
Terrible service!! The sweater was 60. And it’ll cost about that to send back! I think their stuff runs really small or they sent me wrong size. There’s no labels to see what you got! Don’t buy here you’ll regret it!!!
Purchasedclothing
I am so disappointed with the order that I received. The outfit is not linen, it is very small, and it is completely see through. No one would be able to wear this unless over a bathing suit. It is just awful!! The price of $116.70 is also not worth it. The quality is so bad. How can they get away with this!? I haven’t received the shoes yet but I hope they are better quality. I am happy to return it but honestly it belongs in the garbage.
Clothes
Like @Colleen Williams I too was not charged in the currency as stated.
I have not received a reply to my email despite being promised with 48 hours.
Only now I read these reviews and those on TrustPilot! Too late! Clothes are made copying others' designs, but not made well, not same colours, fabrics or finesse. Only one of the four I was totally happy with, 2 more are passable, and the other two I would like to return, but going by reports, I will am doubting if it's worth time and money. I have learnt a big lesson here - buying online, check reviews first!
Linenskirt
I bought the skirt, what was nice, however too small. I bought the bigger size, but still it was SMALL! It’s impossible to return, I had to communicate with somebody back and forth and eventually she said to ship it back to China (!) to some apartment, but don’t use FedEx or DHL… or she suggested to refund 15% of the item’s cost and I can keep it. Seriously, just 15%? I will have to donate it anyway
Soolinen
Not made of fabric as advertised
Sending back at your expense is costly
I ordered. Down coat, was well made but not made with wool blend as advertised.
They need to be honest with fabrics they use.
No tags on items that show fabric composition but I am a seamstress n cannot fool me.
Be honest China
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